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How oddspedia Handles Your Personal Data

At oddspedia, your personal data is collected, stored and used only to operate your account and deliver the services you access where local law permits.

Data collected only for account operationNo third-party sale of personal dataUPI & Paytm transaction data encryptedRight to access your own recordsRequests processed within 30 days
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oddspedia How oddspedia Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete personal data held on your account, our privacy team is here to help. You can reach us through any of the channels below and we will respond within the timeframes stated in this policy.

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Email Privacy Team

Send your data request or privacy query to our dedicated inbox. We acknowledge all emails within 48 hours and resolve data-access requests within 30 calendar days of receipt.

Live Chat Support

Start a live chat session from your account dashboard any day of the week. Our agents can log a formal privacy request on your behalf and give you a reference number to track progress.

In-Account Request Form

The account settings panel includes a dedicated data-request form. Fill it in, choose the type of request — access, correction or deletion — and submit. We route it straight to the privacy team.

HOW WE PROTECT YOUR DATA

Six Ways We Keep Your Account Data Safe

Data security at oddspedia is built around specific technical and procedural controls, not just policy statements.

End-to-End Encryption

All data exchanged between your device and our servers — including UPI and Paytm payment references — travels over TLS-encrypted connections. Stored records are encrypted at rest using AES-256, so intercepted data is unreadable without the decryption key.

Cookie Controls

We use strictly necessary cookies to keep your session alive and optional analytics cookies to understand how you move through the account flow. You can adjust cookie preferences from your browser at any time; withdrawing consent does not affect your account access.

Account Security Layer

Two-step login verification is available on every account. If an unusual sign-in location is detected — for example a new device not linked to your usual PhonePe mobile number — we trigger an additional identity check before granting access.

Data Retention Schedule

We keep active account data for as long as your account remains open. Once you close your account, transaction records are held for the minimum period required by applicable financial regulations, after which they are securely deleted from our systems.

Third-Party Data Sharing

We share your data only with payment processors — such as UPI network partners and Paytm — and identity verification services that are contractually bound to handle it under the same standards we apply. We do not sell your personal data to advertisers or data brokers.

Your Right to Request Changes

You hold the right to request a copy of all personal data we hold, correct any inaccurate record, or ask for deletion where no legal retention obligation applies. Submit your request through the in-account form or by emailing our privacy team directly.

Common Questions About Your Privacy at oddspedia

Below are the questions we hear most often about how personal data is handled on this platform. If your question is not covered here, use the live chat or in-account form to raise it directly with our privacy team.

We collect your name, email address, phone number, and the payment identifiers you link — such as your UPI handle or Paytm mobile number. We also log device and session data to secure your account against unauthorised access.

Payment references are passed only to the relevant payment network — UPI, Paytm, or PhonePe — to process the transaction. Those parties are contractually bound to handle the data securely and cannot use it for any other purpose.

Once your account is closed, transaction and identity records are kept for the minimum period required under applicable financial regulations. After that retention window closes, the data is permanently deleted from our systems.

Yes. Submit a data-access request through the in-account form or by emailing our privacy team. We will compile and send you a full copy of your personal data within 30 calendar days of receiving the request.

Use the in-account data-request form and select 'correction' or 'deletion' as the request type. Our privacy team will review the request, apply any change where no legal retention obligation applies, and confirm the outcome to you in writing.

We use strictly necessary cookies to maintain your logged-in session and optional analytics cookies to improve the account flow. You can withdraw consent for optional cookies through your browser settings at any time without affecting your account.

Contact our privacy team directly via email or live chat. If you are not satisfied with our response, you may escalate the matter to the data-protection authority with jurisdiction over your region, as applicable under local law.

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